Terms of use and sale

Last updated 28 September 2026

These terms cover the use of Flâne, the web app at getflane.com, and anything you buy in it. Using the free part means you accept them, and so does paying. They are written to be read, so if anything is unclear, write to us.

1. Who we are

2. The free part and the paid part

Part of Flâne is free and stays free: the film, the living map, the first chapter of the course, the first guided walk and three building readings a day. The rest opens with one payment:

• The Paris Pass, 29 US dollars once, opens everything in Paris for good: every guided walk, chapter, reading and deep dive, and whatever we add to Paris afterwards.
• The founding membership, 79 US dollars once, is offered to the first 1,000 buyers and opens everything in every city Flâne ever publishes, for as long as Flâne exists, with nothing more to pay.

There is no subscription and nothing renews. Prices are in US dollars and include any tax that applies to your purchase; your bank may convert the amount at its own rate.

3. Paying, and using your purchase on another phone

Payment is taken by Stripe on its own secure page, and we never see your card number. There is no account and no password: your purchase is tied to the email address you give at checkout. To open it on another device, choose Restore in the app and enter the same address, so keep the receipt Stripe sends you.

4. Immediate access and the right of withdrawal

Consumers in the European Union normally have fourteen days to change their mind about something bought online. Flâne is digital content that opens the moment you pay. By paying, you ask us to open it at once and you acknowledge that the legal right of withdrawal ends when the content becomes available. In its place we give you the refund promise below, which is broader.

5. Refunds

If Flâne turns out not to be for you, write to hello@getflane.com within fourteen days of paying and we will refund the full amount, without asking why. The money goes back to the card you paid with, usually within five to ten working days depending on your bank. After fourteen days a refund is at our discretion, except where the law gives you more, and we will always try to fix a problem with the app itself.

6. What you may do with Flâne

Flâne is for your own personal use on your own devices. Please do not copy, redistribute or sell the texts, recordings, drawings, films or data, do not scrape the site or its files, and do not use the recorded walks to guide paying groups without our written agreement. We may close access that breaks these rules.

7. Accuracy, and your safety on the street

Everything in Flâne is written with care from published sources and checked against them, but history is argued over and mistakes happen. If you find one, tell us and we will correct it. Flâne is a guide for curiosity, not professional advice. When you walk with it you remain responsible for yourself: watch the traffic, keep the phone away when you cross, and remember that Flâne is not a navigation system and that wander mode only speaks while you walk.

8. What belongs to whom

Our texts, recordings, drawings, films and design are protected by copyright and are ours. The building outlines and dates come from the Atelier parisien d’urbanisme under the ODbL licence; the map comes from the OpenStreetMap contributors under the ODbL licence, served by OpenFreeMap; the photographs come from Wikimedia Commons under the licence shown on each picture; some summaries are drawn from Wikipedia under CC BY-SA; the typefaces Newsreader, Hanken Grotesk and Martian Mono are used under the SIL Open Font License.

9. Availability and changes

We keep improving Flâne, so its content and features change over time, and we may need to interrupt it briefly for maintenance. If we ever had to close Flâne for good we would say so on the site at least ninety days ahead, and by email to buyers whose address we hold. The founding membership covers every city we open while Flâne exists.

10. Our liability

To the extent the law allows, our liability for anything connected with Flâne is limited to the price you paid. Nothing in these terms limits a liability that the law does not allow us to limit, and nothing takes away the rights you have as a consumer under the law of the country where you live.

11. Law and disputes

These terms are governed by the law of Cyprus. If you are a consumer in the European Union you also keep the protection of the mandatory rules of your own country and may bring a claim before its courts. We would much rather settle a disagreement by email first, and consumers in the EU may also turn to the consumer mediation body of their country.

12. Changes to these terms

We may update these terms; the version that applies to a purchase is the one published here when you pay. The date at the top tells you when they last changed.